Book Your Pool Opening

Please fill out the following form and the quoting department will get back to you with a quote.

Please note the following changes from previous seasons:

1. Reminder, we have moved from booking openings by week to a twice monthly system (for example, you can choose from early May or late May). Once we receive your approval you will still receive confirmation that you have been booked into that time block and as with past seasons you will be emailed your pool opening date 2 days in advance.
2. We are now processing chemical orders through our online store. Those chemicals will be delivered by courier to your home in 5 to 7 business days. We recommend placing your chemical order a week prior to your chosen opening time period.

Pool Opening Booking 2024

"*" indicates required fields

Step 1 of 5

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Full Name*

First and Last Name

Email*

We use email for quoting, approvals and scheduling.

Mobile Phone*

You may receive text messages to this number about your service.

Are you a current pool opening and/or closing service customer?*

Yes

No

How did you hear about us?*

Google/Internet Search

Friend or Family Referral

Social Media

I shop there and/or use you for other services

Other

A new pool opening service customer property site assessment fee of $50 will be charged if we are able to take on your service.

Street Address*

Location of pool

City*

Postal Code*

Method of Payment*

Select payment methodVisaMaster CardPrepayment [Credit card on file is still required]

Credit cards will be precharged before service or prepayment is required. We do not offer credit. No service will be booked without a working credit card or prepayment.

Scheduling – Section 2/5

Pool Type*

Select typeIn GroundAbove GroundOn Ground

Pool Shape*

Select your pool shapeRoundOvalRectangleRectangle with 2' radius cornersKidneyFreeformRomanOther Shape

Pool Size*

Select your pool size15'18'21'24'27'30'10'x16'12'x24'14'x28'14'x30'14'x33'15'x30'16'x32'16'x35'16'x36'16'x40'18'x33'18'x36'18'x40'20'x40'Other

Pool Type*

Steel or Polymer with Vinyl Liner

Fiberglass

Concrete

Other

Sanitizer Type*

Chlorine

Bromine

Salt

Pump Make, Model and Year Installed*

Filter Make,Model and Year Installed*

Heater Make, Model and Year Installed

Salt Generator Make, Model and Year Installed

Please attach a photo of your pool*

Max. file size: 512 MB.

Please attach a photo of your pool equipment plumbing*

Max. file size: 512 MB.

Please attach a photo of your electrical panel*

Max. file size: 512 MB.

Which company installed the pool*

Why are you not returning to the installer to have the pool opened?*

When would you like to have your pool opened?*

*Limited opening spots available during each time period. First come, first served. As we service by area some overlap may occur.

Please be advised: If you need to move your opening appointment we may not be able to accommodate you. We have limited spots available and service by area.

Select whenEarly July (first two weeks)

Would you like a priority appointment? ($50 charge)

Limited priority spots available.

Yes

No

If you would like the priority appointment: Which date at 9:00am works for you?

Would you like to be put on the float list to be opened ASAP?*

Customers on the float list should be prepared to have their pool open at any time as you will not receive any notice. If your opening is floated then you will receive $10 off the cost of your opening. This discount only applies to customers who customers who open before May 21st.

Yes – Add me to the float list

No

If you would like to be on the float list after a certain date please note that here.

For example: I do not want to be opened before May 3rd. After that any time works!

Service – Section 3/5

Type of Opening Service*

*If you choose a Works or Works Plus service and the pool is not clear at opening the technician will do what they can to clean the pool in the allotted time. If the pool is in poor condition the pool will not be clean or clear after a 45 minute cleaning.

Select serviceInground Regular – starting at $480 plus taxInground Works (incl cleaning)- starting at $680 plus taxInground Works+ (incl cleaning and balancing) – starting at $845 plus chemicals plus taxInground Works+ Salt (incl cleaning and balancing) – starting at $944 plus chemicals plus taxAboveground Regular – starting at $365 plus taxAboveground Works (incl cleaning)- starting at $555 plus taxAboveGround Works+ (incl cleaning and balancing) – starting at $720 plus chemicals plus tax

What Type of Winter Cover do You Have?*

Select an OptionEnviromesh (Above Ground) – IncludedImport/Tarp Style (Above Ground) – $50Safety Cover (Mesh – In Ground) – IncludedSafety Cover (Solid – In Ground 20×40 or smaller) – IncludedSafety Cover (Solid – In Ground larger than 20×40) – $50 (requires extra techs to remove due to weight)Beaded Cover (In Ground) – $50Bagged/Water Bag Cover (In Ground or Above ground) – $100Vinyl/Rubber/Wood – We will not install these types of coversNo Cover – Included

Would you like your Hot Tub Opened? Starting at $220+tax

Yes

No

Options

Would you like Stow Away used on your Winter Cover? ($41.99 charge)*

This product is a cleaner/deodorizer that allows the pool cover to be stored wet and will protect your cover from sticking together. It will also eliminate odours and discourage rodents prolonging the life of your cover.

Yes

No

Would you like your salt cell cleaned? ($60 charge including the Cell Cleaner)

Yes – Clean my salt cell

No – I take care of this myself

No – I do not have a salt water pool

Would you like to have your filter sand/glass cleaned? (Starting at $75 including the filter cleaner)*

Filter cleaning should be done once per season. If you had your filter cleaned at the closing this service will not be needed until the fall.

Select your choiceYesNoNo – I am due for a sand changeI have a cartridge filter – Please send me a quote to clean them

Cartridge Filter Make and Model*

Does your sand filter require a sand change? It should be changed every 3-5 years. Starting at $225 plus sand/glass at time of opening service only*

If you have glass in your filter instead of sand it should be changed every 7 to 10 years.

Yes

No

Filter Model*

Select your make and modelHayward ProSeries S180T (18")Hayward ProSeries S210T (21")Hayward ProSeries S220T (22")Hayward ProSeries S240T (24")Hayward ProSeries S310T (30")Pentair Tagelus TA 40D (19.5")Pentair Tagelus TA 50D (21.5")Pentair Tagelus TA 60D (24.5")Pentair Tagelus TA 100D (30.5")Pentair Sand Dollar SD 35 (16.5")Pentair Sand Dollar SD 40 (19.5")Pentair Sand Dollar SD 60 (22.5")Pentair Sand Dollar SD 70 (24")Pentair Sand Dollar SD 80 (26")Jacuzzi/Carvin Laser Series L192C (19")Jacuzzi/Carvin Laser Series L225C (22.5")Jacuzzi/Carvin Laser Series L250C (25")Other

Do you require Safety Cover Maintenance? $130 charge (anchor dependent)

Techs will remove anchors, spray with water and suck out the sand. They will silicone lube spray the anchors and reset.

Yes

No

Safety cover maintenance should be done every 3 years or YEARLY if you use polymeric sand on your stone deck. It is a preventive measure in reducing corrosion to prevent drilling new anchors into deck when existing ones get stuck and stripped. Polymeric sand will clog up the anchors, requiring them to be replaced often if they are not properly cleaned out.

Want to do it yourself?

After removing or prior to installing the cover, clean out all the anchor sockets with a stream of compressed air or water. This cleaning will assure proper anchor function. Applying spray silicone to these components will also be beneficial to their proper operation. When the cover is not in use, screw anchors down completely to keep out debris and to prevent tripping, foot injuries, and cover damage.

What would you like done with your wet winter cover?*

Select an optionPut it away wet in my pool shedLeave it on the deck for me to storeOther

Please specify*

Would you like a quote on a new solar blanket?

Yes and I would like it installed

Yes, but I will install it myself

No thanks!

Are you interested in any of the following services?

Extra charges apply. Please note that we have discontinued our bi-weekly cleaning service.

Weekly cleanings

Once a month balancing

None

Are you an existing weekly cleaning customer and would like to resume cleanings?

Yes

No

Do you have any staining or discolouration?

On liner

On steps

Bathtub ring

To remove staining we recommend a product called Stainfree. Stainfree is a citric acid product that removes metal staining on pool liners and finishes. Stainfree is ideal for treating staining on all pool surfaces and is compatible with all sanitizing systems. Click here to purchase: StainFree

To remove a bathtub ring we recommend Off the Wall. Off The Wall is specially formulated to clean pool surfaces and equipment, ridding them of unsightly greases and oils. Click here to purchase: Off the Wall

To help prevent a bathtub ring or scum line we recommend using Pool Perfect Max! Pool Perfect Max is Natural Chemistry’s premier maintenance formulation. Added weekly, this product reduces the amount of time and effort you have to spend on pool care. Its key benefits include: working as a continuous filter cleaner, removing maintenance levels of problem-causing phosphates, reducing scrubbing of scum lines and waterline ring -polishing water to sparkle like never before. Simply add one capful per 10,000 gallons of pool water each week so you can sit back and relax poolside! Click here to purchase: Pool Perfect Max

Did you have an ongoing water problem last year that you would like to mention? We can help!

Additional Requests

Do you have multiple electrical breakers that require our attention? If so, where are they located?

Please list any equipment that you would like brought out at the time of service

Please note: all chemicals purchases will be made through the shop section of our website and will be delivered by courier. Please allow 5-7 business days for delivery.

Shop Now for Chemicals Online at www.rrpools.ca/shop.

Additional comments/questions/inquiries

Coupon Code

If you have a coupon code please enter it here.

Who completed this form?*

Please note: any turn-aways, inaccessible properties or appointments cancelled with less that 24 hours notice before service will be billed out at $50 and may impact our ability to serve you in the future.

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Reminder: Upon proper completion of this form you will be redirected to a confirmation page.  If the confirmation page does not appear please check over the form to make sure all the required fields are filled out and click “Book Now” again.