The party is over, and all the guests have gone home. You spent so much time stressing to make sure the party went over smoothly and that everyone had fun and now it’s time for you to just sit by the pool and…. Oh no! The party has ended, but now the pool needs work […]
When it comes to filtering the water in your pool, you have 3 options: Sand, Cartridge or DE (diatomaceous earth). Sand Filters Sand filters are the most popular style due to their ease of use. The tank is filled with sand or glass filter media (the amount required will differ between sizes / manufacturers – […]
Oh no, there seems to be a leak in your sand filter! Where is the leak located at? Below find common areas for filter leaks and the possible solutions for each. Water is leaking from the backwash line The handle may not be seated properly. Push the handle around and place back into position 2. […]
We often see a small difference when we check your salt levels on our testing equipment compared to the level that your salt generator is reading, but when the difference is substantial, we recommend you recalibrate your salt system to see if that will correct the differences. Our in store lab is recalibrated a few times […]
Welcome to pool ownership! The joys of the hot summer days relaxing by the pool are upon you and your loved ones and beautiful memories are about to be created. Before you and your loved one’s dive headfirst into the pool to splash around, it is important to think about safety. As a mother of […]
Your pool is sparkling as the sun shines and shimmers on the calm waters, it is beautiful and peaceful in your haven, you glance at your pool and notice…wait, what is that? There’s sand in the pool! There are a few reasons why you may notice sand in your pool… 1. After backwashing the filter, […]
Your salt generator is on, but does not seem to be generating chlorine. There are several reasons why this may be happening. Here are a few of the possible reasons and solutions: 1. The salt generators switch is in the OFF position. Turn unit ON. 2. Desired Output % adjustment setting is too low. Re-adjust […]
If you’re finding that your pump won’t prime, here are some possible issues you can check at home before placing a request for a service call: Make sure the water level in the pool is high enough so water can flow into the skimmer (about ½ – ¾ up the skimmer opening). Check the lid […]
You’re all ready for a lazy day by the pool, grab your towel and head to your favorite lounge chair and as you look at the once inviting water you notice it – the bubbles. The pool is full of them, the foam is everywhere in the water. It looks like someone took some bubble […]
This is a common statement from clients and often water loss may be due to evaporation, not from a leak in the pool. So, before you begin to panic about the cost of plumbing repairs or a liner replacement, use the following steps to determine if your pool is leaking by performing a bucket test. […]
Retail store hours will be as follows:
Service and construction will be closed for the season.
If you have a service emergency please reach out to us via email to info@rrpools.ca and we will get back to you as soon as possible.
If you have an inquiry about a service or new pool installation for next season please send us an email to info@rrpools.ca and we will be happy to assist.
